Innovative solutions for progressive Towns and Cities

For our municipal clients, our work is all about making connections.

When we work with towns and cities, the goal is always to connect employees and elected officials with the citizens they represent. We provide our municipal clients with many of the tools and tactics they need to serve the needs of their citizens with simplicity, versatility, and power.

WaterWerks has more comprehensive municipal experience than any other agency in the province. We work with towns and cities on communications and marketing plans, budget and election engagement, and public relations. We’ve built brands, ad campaigns, websites and online tools, and helped advise on media training and social media best practice.  Some sample projects are below but feel free to call and discuss whatever challenge you’re facing today. 


A brand is much more than a logo; it’s a mix of psychology and creativity, brought together to represent a promise. The promise from you to your residents about the place they will call home, make a living, and raise their families.

Websites +
Online Tools

We make sure your town’s digital impression is marked by innovative interactions, engagement, and intuitive, user-friendly experiences. WaterWerks fully designs, codes, hosts, and maintains every site in-house — we’re only an email or phone call away for support.

Features + Benefits


We know your site needs to be secure, and stay that way, so we have security measures in place to fend off threats before they happen. This means that your site is taken care of long after launch, and we’re there for support when you need it.

Events and News

Keep residents up to date about town events and news with our easy-to-use CMS. You’ll be able to set categories for filtering and grouping, mark articles as an alert to display a prominent bar on your site and repeat events as often as you want. 

Council Minutes

Display council minutes right on your website and increase transparency with residents. Add PDFs for the minutes, related documents, even audio recordings.


Need a portal for tenders? We do that. Your city or town can upload your tenders online, filter based on categories, and include a signup form so subscribers receive notifications of procurement opportunities. 


We take great care to keep our sites fast because your residents and visitors have better things to do than wait for a website to load. We also know that connectivity speeds vary, making it critical your site is smart and lean.

Find What You Need

Municipal sites have tons of content — that’s why having a site-wide search, filtered into sections, and customizable results is so important. Help your residents, businesses, and visitors get the right content when they want it.

Custom-built site isn’t in your budget? No problem.

WaterWerks recently launched blueberry, affordable and customizable websites for municipalities with pricing based on your population. Maybe it’s time for you to join the patch.

Check out blueberry.

Video + Animation

Video is a uniquely powerful medium—one that can often carry a message to residents more effectively than anything else. We work with all levels of government on video and animation projects for economic development, tourism, resident engagement, live-streaming, budget engagement, announcements, and elections.  

The WaterWerks team have been there for us from the beginning to the end, and even after that. The follow up, and the relationship, and willingness to always work with us to continue to make improvements to our online experience is always appreciated.

Craig Pollett, CEO of Municipalities Newfoundland Labrador

Strategic Consulting + Execution

Planned and targeted communications tactics to reach the most people and have the most impact.

A strategic plan guiding communications, marketing, tourism, engagement, or economic development should be ambitious, but realistic. That’s the WaterWerks advantage. We start by asking what’s possible and balance that with what’s achievable. Our plans are grounded in data and research, and engaging key stakeholders in the planning process. A WaterWerks plan is developed alongside the same people who know how to bring those plans to life, so you’re set up for success when it’s time for implementation.


Finding the right balance between traditional and digital communications is a struggle every town and city can appreciate.

Now, a town’s brand and key messaging must be woven into a smart set of tactics and delivered to every kind of digital and physical space possible. WaterWerks has more experience than any other agency in integrated communications and engagement solutions for municipalities and municipal agencies.